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Support

Ordering

If you experience any online ordering issues, or have any questions regarding large or bulk orders, or if you prefer to place an order over the phone, please do not hesitate to call us locally at (707) 763-1654 or Toll-free: (888) 554-7387.

Shipping Rates

Because of the size and weight of our products, each item has its own Shipping & Handling ("S&H") fee that varies by zone. To ship items to multiple zip codes, please place multiple orders.

  • Zone 1 = Zip codes 000xx to 799xx
  • Zone 2 = Zip codes 800xx to 994xx

We are currently only able to take online orders for addresses within the Continental USA. For shipping rates to locations outside of the Continental USA, including Alaska and Hawaii, please contact us for ordering information.

Returns

If you are not satisfied with your purchase it may be returned in its original packaging within 14 days for a full refund of the product cost. Shipping costs are not refundable. Items that are defective upon receipt will be repaired or exchanged at no cost.